Complaints Procedure

 

If you wish to register a complaint, please contact us in writing or by telephone to the following address:   

The Complaints Officer
Cornerstone Finance Group
Unit E, Copse Walk
Cardiff Gate Business Park
Cardiff CF23 8RB

Tel no:        02921 660 550

 

If we cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service who can be contacted at:

 

Address:    The Financial Ombudsman Service
Exchange Tower
London E14 9SR

                   Tel no:        0800 0234 567